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What carpet cleaning method do you use?

At Moore's Cleaning Service, we use Hot Water Extraction, commonly known as steam cleaning. This method is recommended by most major carpet manufacturers because it provides a deep clean by removing embedded dirt, dust, allergens and other contaminants from deep within the carpet fibres rather than simply cleaning the surface.

How long will it take for my carpets to dry?

Most carpets dry within 12 to 24 hours, depending on the carpet type, humidity levels and how heavily soiled the carpet was before cleaning. Good ventilation and air circulation can help speed up the drying process.

Can I walk on my carpet after it's been cleaned?

Yes. You can walk on your carpet immediately if necessary, but we recommend limiting foot traffic until it is completely dry. If you do need to walk on it, clean indoor shoes or socks are best to avoid tracking in new dirt.

How often should I have my carpets professionally cleaned?

For most homes, professional carpet cleaning is recommended every 12 to 18 months. Homes with children, pets, allergies or heavy foot traffic may benefit from more frequent cleaning to help maintain appearance and extend the life of the carpet.

Should I vacuum before your technicians arrive?

If possible, yes. Vacuuming beforehand is especially helpful if you have pet hair, loose debris or heavy surface dirt. This allows our technicians to focus on deep cleaning and stain removal for the best possible results.

Do you move furniture?

Yes. We will move many standard household items such as sofas, chairs, tables and beds on wheels. For safety reasons, extremely heavy, fragile or valuable items such as pianos, china cabinets and large entertainment units should remain in place. We'll carefully clean around these items.

Will all stains come out?

Every stain is different. While we use professional stain removal techniques and always do our best to improve the appearance of stains, we cannot guarantee complete removal. Results depend on the type of stain, how long it has been there and whether previous cleaning products have been used.

Do you use environmentally responsible cleaning products?

Yes. Moore's Cleaning Service uses environmentally responsible cleaning products that have been carefully selected for both cleaning performance and safety. Many of the products used are Green Seal Certified and are chosen with families, pets and the environment in mind.

How long does area rug cleaning take?

Most area rugs are professionally cleaned and returned within 7 to 10 business days. If additional time is required for specialty cleaning or repairs, we'll contact you before your scheduled delivery date.

Do you offer free estimates?

Absolutely. We provide free, no-obligation estimates for both residential and commercial cleaning services. We'll take the time to understand your needs and recommend the services that are right for you.

What areas do you serve?

We proudly serve homeowners and businesses throughout Toronto, Brampton, Mississauga, Milton, Oakville, Burlington, Vaughan, Etobicoke, North York, Scarborough and many surrounding communities throughout the Greater Toronto Area.

What types of payment do you accept?

We accept a variety of convenient payment methods. If you have any questions about payment options, simply ask when booking your appointment.

Can I combine multiple cleaning services during one appointment?

Yes. Many customers choose to have their carpets, upholstery, area rugs and mattresses cleaned during the same visit. Bundling services is convenient and often provides better overall value.

Do you clean both residential and commercial properties?

Yes. We provide professional cleaning services for homes, offices, retail stores, medical facilities, schools, property managers, restaurants and many other commercial environments.

Can professional cleaning help with allergies?

Professional carpet and upholstery cleaning removes accumulated dust, dirt and allergens that regular vacuuming may leave behind. Many customers notice their home feels fresher after a professional deep cleaning. Moore's also emphasizes using environmentally responsible products as part of its cleaning philosophy.

Do you clean delicate fabrics and specialty materials?

Yes. Every piece of upholstery, area rug or leather furniture is carefully inspected before cleaning. We choose the cleaning method based on the specific material to help achieve excellent results while protecting your investment.

Do you offer pick-up and delivery for area rugs?

Yes. We offer convenient pick-up and delivery for area rug cleaning throughout much of the Greater Toronto Area, making it easy to have your rugs professionally cleaned without the hassle of transporting them yourself.

Is professional carpet cleaning worth it?

Absolutely. Regular professional cleaning helps extend the life of your carpets, improve their appearance and remove deeply embedded dirt that routine vacuuming cannot reach. It also helps protect one of the largest investments in your home.

Why should I choose Moore's Cleaning Service?

For more than 35 years, Moore's Cleaning Service has been helping homeowners and businesses throughout the GTA enjoy cleaner, healthier spaces. We combine experienced technicians, professional-grade equipment, environmentally responsible cleaning products and exceptional customer service to deliver results you can see and feel.

Can you remove pet stains and odours?

We offer specialized treatments for pet stains and odours. While many stains and odours can be significantly improved, results depend on factors such as how long the accident has been present and whether it has penetrated the carpet backing or underlay.

Do you clean condos and apartments?

Yes. We regularly clean condos, apartments, townhomes and detached homes throughout the GTA. If your building has specific access requirements or elevator booking procedures, simply let us know when scheduling your appointment.

How do I prepare for my appointment?

To help us provide the best possible service, we recommend:

Vacuuming if there is excessive pet hair or debris.

Removing small or fragile items from the areas being cleaned.
Securing pets in a safe location.
Pointing out any areas of concern, such as stains or odours, when our technician arrives.

What happens after I submit a quote request?

Once we receive your request, a member of our team will review the information and contact you to discuss your cleaning needs, answer any questions and schedule a convenient appointment. Our goal is to make the process simple, transparent and stress-free

Deep Steam Carpet Cleaning for a Cleaner, Fresher Home

Moore's Carpet Cleaning

Contact Us

Toronto: 416-606-1339

Brampton: 905-792-7300

Milton: 905-854-2662

Toll Free 1-866-602-8875

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Why You Should Deodorize and Disinfect Your Carpet

It Eliminates Odours from Pets, Children, and More

Don't Mask Odours, Eliminate Them

A Cleaner, Fresher and Healthier Home

Testimonials and Google Reviews

What Sets Us Apart

What Types of Carpet can Moore's Clean

Common Carpet Problems We Help Address

Everyday Dirt

Food and Drink Spills

Pet Hair and Dander

Odour

High Traffic Areas

Seasonal Cleaning

Areas We Service

Benefits of Regular Commercial Carpet and Upholstery Cleaning

Frequently Asked Questions

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