FAQ
We use the " hot water extraction" method, also know as Steam Cleaning. It is the preferred method of cleaning by most major carpet manufacturers..
The normal drying time is from 12- 24 hours depending on the degree of soiling and outside humidity. Carpet that are heavily soiled will take longer time to dry. Also carpet do dry faster in the winter.
No, although our process rinses the carpet deep down, moisture does not penetrate the back of the carpet. Your carpet is thoroughly rinse but left damp to the touch.
Immediately, but you should walk on it as little unti it is is dry, we only clean the carpet fiber. The backing, floorboards or underpad will not get wet.
Your carpets should be professionally cleaned every 12-18 months. When cleaned and maintained correctly, the carpet life is extended. Your carpet will not be damaged if cleaned correctly and on a regular basis. It is the unseen bacteria, soils and allergens that causes your carpet to be damaged.
Your carpets should be professionally cleaned every 12-18 months. When cleaned and maintained correctly, the carpet life is extended. Your carpet will not be damaged if cleaned correctly and on a regular basis. It is the unseen bacteria, soils and allergens that causes your carpets to be damaged
Moore's Cleaning will include furniture moving for the following items: sofas and lounge suites, tables and chairs, beds on wheels and light furniture that one technician could expect to move.
You should vacuum your carpets if needed but we recommend if you have a lot of pet fur or other debris on your carpet to vacuum before the service representative arrives as well to ensure a thorough cleaning.
We do guarantee our cleaning, but we cannot fully guarantee stain removal. Often times stain removal depends on the type of stain and length of time it has been on the carpet or upholstered furniture. We will spot treat the stain first to see if it will respond to the cleaning.
It will take about 7-10 business days to clean your area rug and drapery. If more time is needed you will be notified by phone before your scheduled delivery date.
Call Us Today 1-866-602-8875
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